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ano, thank you for your reply.  Apparently, it is actually a lot stranger than it seems.  I was able to figure out what the issue was.  I am not sure how it happened, but it seems I had multiple devices under the same IP address.  So, while my HAI controller's internal IP address was...

Hi All,   I know this post is from a while ago.  But I am currently having a very similar issue.  I have an HAI system that I can access when I am on the local network.  However, when I use the cellular network I can no longer connect to it.  Another odd thing is when I look at my router client...