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Hi,   I recently installed an ELK 6051 CO Detector.   I keep getting a loss of supervision report but only on this device. All other two-way wireless devices are working fine in this regard.   The documentation doesn't say what type of supervision to use but it does say that "Loop 2" must be...

Hi,   I have been gradually replacing incandescent bulbs with LED bulbs as the proper style become available.   But now the UPB controlled lights are no longer as reliable as they once were.   On my HA system I have a schedule that turns on lights at sunset, both inside and outside.   Now, for...

Hi,   I got an OmniPro II running the latest firmware.   I am use the HLC approach to configuring UPB devices.   I have a HAI 38A00-1 6-Button Room Controller (firmware 1.05) for the "Flood Room".   In the "Flood Rom" I have:   - 4 Simply Automated US2-40 dimmers (firmware 1.15) controlling some...

Hi,   I've got a HAI OmniPro2 installed in my daughters home. It has the most recent firmware. It is configured for UPB lighting (some HAI devices, some SA devices) using the HLC scheme.   All works fine (normally).   One of the "rooms" is used for the outside flood lights (4 SA dimmer devices...

I've got a problem. I'm working on a home equipped with lots of SA/HAI UPB devices. There is a TrippLite Online UPS putting way too much noise on one of the phases. I've used filters for this sort of problem in the past but in this case the UPS needs a 30 amp filter. Does anyone make such a...

Hi, Building new home. HVAC guy checked and said RC-2000s would work. HVAC guy connected RC-2000s to a WaterFurnace Zone controller and Zone controller "thought" that the RC-2000s were calling for heat/cool even when the RC-2000s were not. HVAC guy spoke to someone at HAI (I am told) and was...

Hi, I've got a current OmniPro II with the latest firmware and the voice module. I enabled "Alarm Announcements" (or whatever it is actually called) and noticed that during a fire alarm condition the voice announcements and the alarm don't seem to be kept "in sync". It seems like they are...

Hi, Awhile back SAI went from dimmers where the rocker "locally" controlled the device to devices where the rocker used a link instead. When configuring one of these newer devices there are (among other things) the following: 1. Enable Add/Delete Transmit Link feature 2. Report light level...

Hi, New OmniPro II user here with some entry level questions. 1. Certain items like UNITS have NAME and DESCRIPTION properties. Yet when displayed on the console the NAME is used, though there appears to be room to display more characters then allowed for the NAME. Sometimes it's tough to come...

Hi, An ELK M1G, out of the box, will talk to you and tell you about system troubles and such. Does the HAI OmniPro have that feature? Thanks.

Hi, In regards to the ONQ Selective Call Intercom system: Some of the ONQ documentation suggests that it is possible to have a call from a Video Door Unit "wakeup" the HA5000 LCD display and display the images from the door unit WITHOUT interacting with the LCD display. I have everything...

Hi, I have an current ELK M1G with (among other add-ons) a M1XRF2G. From time to time I am getting error messages on the keypad about a "Lost Transmitter". What does this message mean exactly and what (if anything) do I do to correct the problem? Thank you

Hi, It is possible to create rules in an ELK M1G using AUDIO AMP ON/OFF events. When exactly are these events fired? This is what I am trying to do and the reason for my question. The ELK M1G was retrofitted to my home where the original alarm system only had one speaker per floor. As the...

Hi, I was trying to setup my M1 with a prox fob configured to disarm the system only (no arming allowed). I registered the "fob user" and configured that user for disarm only but I could still arm AND disarm the system with the fob. I created a "normal" user with disarm only and that worked as...

Hi, According to the HAI RC-1000 installations this 'stat supports serial communication. However I cannot find a wiring diagram for connecting it to a RS-232 port (DB9). Any ideas?

Hi, Just got an Omnistat2 to try out (single stage version). Powered it up and it was working ok. Went into the Setup menus and examined the various settings. Did something and now can no longer access the Setup menu. Can still set heat/cool temp. Can press dial to bring up the Main Menu - it...